• May 7, 2024
  • digital1
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Kenya’s Electronic Tax Invoice Management System (eTIMs) has ushered in a new era of transparency and efficiency in tax administration. However, as with any major technological shift, there have been challenges faced by businesses transitioning to eTIMs.  Let’s explore some of the common hurdles users are encountering:

1. Integration Headaches:

One of the biggest challenges is integrating existing POS and invoicing systems with eTIMs.  Many businesses rely on software that wasn’t built with eTIMs in mind. This can lead to clunky workarounds or the need for expensive upgrades.

2. Double Entry Blues:

A frustrating consequence of a poorly integrated system is the dreaded double entry of data. Manually entering invoice data into both your POS system and the eTIMs platform is not only time-consuming but also increases the risk of errors and inconsistencies.

3. The Learning Curve:

eTIMs introduces a new set of procedures and functionalities for businesses and their staff.  While the long-term benefits are undeniable, there’s an initial learning curve associated with navigating the eTIMs platform and understanding its requirements.

4.  Technical Glitches and Downtime

As with any new system, eTIMs is susceptible to technical glitches and occasional downtime.  While the KRA is continuously working on improving system stability, these disruptions can cause delays and frustration for businesses.

5.  Not One-Size-Fits-All:

The complexity of eTIMs compliance can vary depending on the size and nature of a business.  While larger corporations may have the resources to dedicate to navigating the system, smaller businesses might struggle to adapt without additional support.

Finding Solutions on the Road to eTIMs Success

While challenges exist, there are ways to navigate the road to eTIMs success.  Upgrading to a modern POS system like ComstorePOS, designed with eTIMs integration in mind, can significantly smooth the process. 

Dejavu understands the challenges businesses face with eTIMs.  As eTIMs experts, we offer free consultations to help you implement a solution that seamlessly integrates with your existing business processes.  Our team can guide you through the eTIMs requirements, recommend the best technology for your needs, and ensure a smooth transition for your business.