ETR USER MANUALS,HOW TO USE AN ETR MACHINE
The following are user manuals of various common ETR machines used in Kenya. The manual will give you a guideline on; how to make a sale, how to do a daily report/z report, and how to make monthly reports. We also have a list of common errors and how to correct them for each individual ETR machine. Click here for common ETR machine errors
Click on the name of the specific ETR machine you are having.
Kindly assist on the following matter; when I switch on Mercury 130w etr machine, it displays C00, what can I do?
Hello Micheal Press 00 button and the machine will print. Then press sh and vdmode button to switch to 3——.
I have a Mercury 130F and it shows me error 97 what is it?
Call us @ 0790516038
I bought macury 130 from supply i made wrong intery ivoice the amount is huge 266 000 instead of 26600 kindly help on advice
Hello @kkassimabdi98@gmail.com, kindly note the machine does not support credit note, what you will need to do is redo the invoice generation again with the correct amounts, then write a credit note to kra with the invoice number that has 266,000 amounts. You will be clean.