Basic User Manual for Dejavu Aclas CRBX
1. Sales Mode/Reg Mode(Clerk Mode)
- Sales by department:
- Switch on the device then press ‘C’ Button.
- Ensure you have the sales mode display “Clerk 1 0.00”.
- Enter/Key in Total sales amount (should always be VAT inclusive where applicable)
- Press VAT keys/Buttons (DP1/DP5– )=14%, (DP2/DP6 *)=0%, (DP3/DP7_)=EXEMPT to let the machine do the VAT computation on the amount/value entered.
- Press SBTL/ SUBT key to confirm the correctness of the amount entered.
- Press the CASH Button and the device generates a fiscal receipt.
- Slightly get the fiscal receipt generated and then press CASH Button to regenerate Duplicate Fiscal Receipt.
Very Important point to remember:
Amount entered at one instance should range between (Kshs 10.00 – Kshs 9,999,999.00). In-cases where the amounts are more than Kshs 9,999,999.00, you expected to split the amount in such a way its less than 9M.E.g your amount is 20M, You can split the amount like 9M + 9M + 2M = 20M.Way of entering. Enter the first amount 9M then press (DP1/DP5– ) if its VAT inclusive, if is not VAT inclusive then (DP2/DP6 *), then Enter the second amount following the same procedure and then the third amount. Once you have entered all the amounts press SUBT Button to confirm the Computation, if the amount displayed is correct then press cash to complete your sale and get a Fiscal receipt. And if the amount calculate is incorrect press SHIFT Button and then press (EC/ A.VOID) button. This cancels the transaction. Note you can Only cancel transaction before pressing Cash Button.
2. To Log-Out of clerk Mode
-
Press Button 0, Then Clerk Button.
3. To Login to Clerk Mode
- While the machine displays Clerk 1: LOGOUT, Press Button 1, Then press Clerk Button, The machine displays enter Password, Enter default password “0000” and then press Cash Button.
4. Z Report generation (Also known as End of the day Report)
- While the machine displays Clerk 1, Press Clerk Button twice to Z-Mode, Then press Cash Button, Enter Password “0000” then cash, then on Daily Z press Cash the machine generates the daily report.
5.Generating The monthly report
- While the machine displays Clerk 1, Press Clerk Button twice to Z-Mode, Then press Cash Button, Enter Password “0000” then press cash button,
- Press Clerk button once to Fiscal Report then press Cash Button.
- Press Clerk button to Summary Report. Then press Cash on from date to date
- Press Cash once and the machine shows FROM (DDMMYYddmmyy), Enter the first day and the last day of the month in this format: (0101202031012020). Key (01 & 31)= first and last day of the month, (01) = month, and ( 2020 )= year.
- Press Cash button and the machine prints out the monthly fiscal report.
- Note the machine is highly programmed and well tested, so incase of errors or doubts in machines computations please consult Dejavu Technical Department 0725872744/0790394995
6. Reprinting Receipt
- Switch the ECR on. Then do a z report.
- Press Clerk Button till the ECR displays EJ Mode
- Press Cash Button,Enter password 0000. And then press Cash.
- The machine displays EJ Summary info , EJ Receipts, Press Clerk to EJ Receipts then press Cash.
- The machine displays Fiscal Receipt,Z report.
- Press Cash on Fiscal Receipt, The machine displays date to date, from no. to no.
- Press Cash on From Date to Date and the machine displays (From <DDMMYYhhmm>)Enter the date and time when the receipt was receipt invoiced e.g. 0112200800(this means the receipt was raised on the 1st of Dec 2020 as from 0800hrs) then press Cash.
- The machine displays To<DDMMYYhhmm> enter the same date but now change the time duration. if you doubt your receipt was raised between 0800hrs and 0900hrs then input 0112200900 then press cash.
Common Operation Errors in Dejavu Aclas CRBX and there possible solution.
1. Error 1 – means the function pressed is incorrect. Possible solution press C Button and re enter the functions again.
2. Error 30 – means you have not generated /cleared daily report – possible solution generate daily report, you can achieve this by going to Z mode and following the procedure above on Z Report generation (Also known as End of the day Report).
3. Error 87 – Short circuit or low battery means that the RAM battery (CMOS Battery) has drained its power, – possible solution is taking the to Dejavu Technical Department for replacement.
4. Error 114 – means need to adjust the date and time -possible solutions is to take to Dejavu Technical Department for soft date/Time adjustment after a hardware reset is performed. This helps machine to maintain all transactions and also keep the memory working well. The hardware Reset helps the machine to clear all cached data and also clear any bug in the RAM.
5. Error 112 (SD CARD ERROR) – means that the Secondary storage (Commonly called SD card is faulty ) .Possible solution is to take it to Dejavu Technical Department for replacement.
6. Error 62 (No paper for printer error) – Means no thermal roll inserted for print outs / receipts. Possible solution is to correctly insert a new thermal roll paper in the machine. How to insert the paper, check manufacturers manual.
Get more Products and also solutions at Dejavu Technologies Limited:
can an aclass CRBX be compatible with the upcoming KRA laws
Yes
How do I solve 92=SD card verify error?
Need a new SD card for one in the machine is broken
I want the ETR to get the receipt from the POS automatically. Is is possible?
Is possible, But you need an ESD not ETR
How do I clear error 87
Need Repair
my etr can not print after inputting data?
why kindly help
What is the exact problem you are experiencing?
how do i solve error 2
Press C Button
Press 1
Press clerk button
enter password 0000
press cash
Hello.How do i clear err 11?
Need to be brought to our workshop call 0726 106 253
how can i solve error 68
Re Insert the thermal Printing paper afresh
Hi,how can I get a duplicate of a payment I made about 3months ago since the client misplaced it.
Press Clerk Button to EJ Mode
Press Cash,__Password 0000 and press Cash
press Clerk to Ej Receipts
Press Cash
Press Cash on Fiscal Receipt
Press Cash on From Date to Date
Enter the date when the receipts was generated E.g 010510700
press Cash
To Enter again same date but different time e.g 0105211800
then cash
machine will print
How do I set time and date to a back date because I have forgotten to generate an etr on the exact date
Please help
HOW DO I CLEAR ERROR 30?
Make the daily Z report
follow –https://dejavutechkenya.com/user-manual-aclas-crbx-etr-machine/
error 96 , unlock SD card error
Kindly Call 0790394995
Err96:how do I unlock sd card error?am from Mombasa
Kindly send over the ETR to our main offices in Nairobi and you will be assisted accordingly. Address to me Tony Mutune 0790394995 Nairobi
How can I reprint a receipt that never came out ?
Switch the ECR on. Then do a z report.)Enter the date and time when the receipt was receipt invoiced e.g. 0112200800(this means the receipt was raised on the 1st of Dec 2020 as from 0800hrs) then press Cash. enter the same date but now change the time duration. if you doubt your receipt was raised between 0800hrs and 0900hrs then input 0112200900 then press cash.
Press Clerk Button till the ECR displays EJ Mode
Press Cash Button,Enter password 0000. And then press Cash.
The machine displays EJ Summary info , EJ Receipts, Press Clerk to EJ Receipts then press Cash.
The machine displays Fiscal Receipt,Z report.
Press Cash on Fiscal Receipt, The machine displays date to date, from no. to no.
Press Cash on From Date to Date and the machine displays (From
The machine displays To
Help how to remove the CD
Call 0790394995
How to set a date and time?
Kindly Call Tony 0790394995
Thank you for this. very helpful
if i printed an ETR and the machine did not print then printed again the same amount and was successful how should i correct this error
Write a credit note to KRA when filling/declaring your returns.
i have changed my etr paper but my machine isnt printin. i have tried changing sides with no succeess
Kindly make a call to 0712097340 / 0711558758 / 0726106253 / 0722458928 for further guidance
How do i correct” ERR 55: tax rate space is full”
Machine memory full need to be replaced
How do we change the VAT rate from 14% to 16% in ACLAS: Model CRBX?
Kindly call 0790394995
How do I adjust VAT rate from 14% to 16% for eltrade A100 and Aclas machines
kINDLY CALL 0790394995
How do i adjust it back to 16%
Kindly call 0790394995
how do do i remove ‘err 2’
Click 1 and then clerk button, enter password 0000 and then cash. error clears
ERR 20:Input barcode Error.How do I handle this?
Hello Lilian Adhiambo, Kindly is your machine programmed with PLU’s
Hello Adhiambo, does your machine have PLU’s ? Kindly can reach us on 0790394995
Unlock SD card
Am in loitoktok
Please send your ETR machine to US in Nairobi. The work entails to be operated by a KRA approved Technician
Address is Dejavu Technologies Limited
0790394995
HOW do you change from 16% to 14%??
Kindly reach us at 0790394995
how can i generate yearly report eg 01/01/2018-31/12/2018?
just way you generate monthly report, only that you input dates from jan to Dec.
Navigate using CLERK button to Z mode
Press CASH
Input the password 0000 then press CASH Button
Using CLERK button get to Fiscal report Menu, PRESS CASH
Press CLERK to summary menu
Press CASH until it shows (from date), PRESS CASH again
Input date e.g (010118311218) for yearly report of 2018,then press Cash
Device issues the Yearly report
How do I change the tax rate from 16% to 14%?
Kindly contact the hotlines 0725872744 or 0790516038