USER MANUAL FOR ETR MERCURY 130W
MAKING A SALE
Switch on Display 1………………….
Press total Displays 0.00
Enter total amount (VAT inclusive)
Press 1 For VAT Inclusive (16%)
Press 2 For NON VATABLE GOODS
Finish by Total
Duplicate receipts
For Duplicate Receipt Press SH and QTY Button
To Exit from mode Press SH then VD MODE
MAKING A MONTHLY REPORT
Switch On
Press Vd Mode Button Till It Displays 3……………….
Press Total Displays 0
Press Total Again Displays 00
Press 00 As Displayed
4.Making Monthly Report
Switch On
Press Vd Mode Button Till Displays 5……………
Press Total Displays F 0
Presss 11 Stbl Displays D-B(N 0)
Input Start Date (DDMMYY)
Press Qty Displays D – End 0
Input End Date (DDMMYY)
Finish By Pressing VD MODE
click download below to get the manual in pdf
MERCURY-USER-MANUALhttps://dejavutechkenya.com/wp-content/uploads/2017/10/MERCURY-USER-MANUAL.pdf
HOW DOES ONE CLEAR THE DIAGNOSTIC 24 AND DIAGNOSTIC 8
Kindly call 0111053100 or 0721 237 509
HOW TO SOLW ERROE 26 ?
Kindly call 0111053100 or 0721 237 509
Hyy my machine says error 179 wat does that mean
Kindly call 0111053100 or 0721 237 509
Hi, after i have printed my daily z report and then i find that i haven’t etrd a particular amount. Is there a way i can etr that amount and print the z report again that has all the daily sales including the amount i etrd after i had printed the z report
Hello Ivy, kindly reach out to our technical team on 0725 872 744 / 0704 829 450 for further assistance. ^BR
hi, my etr showing ON rdy.. how do I correct it?
The machine need to be serviced
why my mercury 130 displaying SP WHEN POWERED ON
SP means Service Password Contact us for more guidance on 0790394995
My etr is producing p end 1 and yet have inserted the thermal roll
What happens with this kind of sensors is?
1. The printer head is broken and not detecting thermal paper or
2. The machine itself is on-Hold boot process where the error is still on the RAM
solutions
Try reboot the machine
Press the arrow up button
if that does not work then call Tony 0790394995
Hello, How do i clear Battery Error for mercury 130W
Need new Battery, Call 0790394995
Hi my mercury etr is producing empty receipts what might be the problem
Probably the printer head is worn out or the paper is not correctly inserted
How do I change the language from swahili to English on the etr
Press Sh+9
How do i generate ETR sale for more than 10Million?
For example if the amounts are 12M then do
9M press 1.
3M press 1.
Press StL and then tOTAL
how do i produce an ETR receipt?
Switch On the machine using Vdmode button
Shows 1…….
Press Total
Enter the VAtable amount on 0.00 window
Press 1. button
press total to generate the receipt.
HI MY MERCURY 130W IS SHOWING SP WHEN POWERED ON…WHAT MIGHT BE THE PROBLEM
SP Means Service Password. Kindly contact 0725872744
Hi. Trying to raise and ETR but getting Err 38. What is the issue?
Kindly generate the daily z report
Hi how do I set the date for my etr mercury 130W?
caNeed to be brought to our workshop call 0726 106 253
My etr just lost the header. No business name pin and address are missing. How should I go about it please?
Need to be brought to our workshop call 0726 106 253
My Mercury 130W printer is displaying bat Err, does it mean the battery is fault ama?
cmos battery is drained call 0790394995
Hoe do i change currency from KES to USD?
does not support foreign
Can one reverse a wrong entry into the ETR machine?
No!
Reproduce the same enrty or the correct entry and write a credit note letter to KRA
Tony Mutune Thank you, you are helping soo many people here, and for free, you must be the owner of mercury… I have learned a lot on your replies. Thank you again
Welcome Benard
How do i change the price on my mercury 130w
Price kindly call 0790394995
MY ETR CHANGED LAHGUAGE TO SWAHILI ON ITSEF HELP CHANGE IT TO ENGLISH
Press SH and 9
How can i change the KRA pin on mercury
Call 0790394995
How can i change the KRA pin on mercury
Call 0790394995
How do I insert a new etr paper for 130w
Open the transparent lid on the top of the machine
Hello, Kindly we tried producing an etr receipt for goods worth KSh.40,800 but the receipt has produced a total of 122,400 showing Dept 01 three times with the Ksh.40,800. Kindly assist
You will be required to raise the ETR receipt again
My etr colour on receipt has fainted what can I do
Charge your ETR for 4Hrs
Hello. How do you extract an ETR receipt for a Sales Return (Credit Note)
No the machine does not support the function
so what do i do when there is a credit note and the machine doesnt support the function?? how will i reduce my turnover
The machines do not support the function, you will be reuired to write a credit note letter to KRA
How do you produce a duplicate receipt of a receipt that was done earlier that month
Earlier Printed receipts cannot be reprint. The machine doesn’t back up receipts
Tonny,
How do i correct an rroneously produced etr after print out? Can i void that sale?
Just redo another ETR receipt
How do you back data mercury 130w
Mercury does not back up data. Aclas CRBX does here https://dejavutechkenya.com/product/aclas-crbx-etr-machine/
how will i change my etr from 14% to 16%
Kindly call 0790394995
how will i change my etr from 14% to 16%
Kindly call 0790394995
My machine is displaying date only.I have tried switching off and it is still not working.How do I go about it please.
Kindly call 0790394995
My etr machine is not printing monthly report what could be wrong
kINDLY CALL 0790394995
EFD model 181 showing “memory full” and we are unable to extract data. What should we do?
Visit us in Rahimutulla TRust Building. Opposite Bazaar Plaza. In Moi Avenue
We are in First Floor room 16
Kindly visit our offices in Nairobi Moi Avenue. Building Rahimutulla Trust building Opposite Bazaar Plaza
I keep on getting an error when working on daily sales
Which Error?
Hello,
i am new user of the mercury 130W ETR machine. Once i have generated my daily z report at the beginning of the day, how do i go back to make a sale or do i have to switch it off and on again.
Press SH and Vdmode The machine will always show 3 …….., Then press Vdmode twice machine goes back to 1…….. then press total and you are sales mode
Hi,
after doing all that it still reads an error and i cant finish the sale. error 38
Generate the daily Z report
WhAt is error 3?
Wrong Operation on Mercury 130w
To clear presss Button C
Hello, how do I change 16%-14%?
Hello Kindly Call on 0790394995
Hi how do I correct LSE Err
Hello Grace your machine is broke kindly bring your machine at our workshop in Nairobi Moi avenue, Rahimutulla Trust Building First Floor Room 15.
Or kindly contact us on the office no. 0790394995
HI, WHY IS MY ETR RECEIPT FOR TAX EXEMPTED STILL INDICATING THE 14%DEDUCTION
Depends on the way your machine is programmed. Kindly Press The button Vdmode to Mode 3, Price Total Twice and then 00
Once done with Printing Press Sh & then VDmode Button , Machine displays …….., Press Vdmode to 4…….
Press total machine shows 1 0, Press 4, Stl & Total, Press PY1 then total Press 2 , STL , & total, Press Vdmode to 1…… Your machine will have the exempt Settings
How to cancel ETR receipt without passing credit note
Kindly contact 0790394995
How to change VAT from 16% -> 14% ,
How to change DATE?
Email : dlarlwn@gmail.com
Kindly reach us @ 0790393995
How do I change my omega mini etr machine vat
CONTACT US @ 0725872744 OR 0790394995
How to change the VAT to 14%. for blue machine
Email address:dicksonkibet3@gmail.com
Please Call us on 0790516038 for more guidance
How to clear error 8 in Mercury
Enter amounts less than Kshs 9,999,999
How to clear error 24 in Mercury
Hello Thanks for reaching out to Dejavu Technologies Limited. The Error 24 in Mercury 130W means your fiscal Memory is full and so needs replacement. There is a procedure followed which include:
1. Write a request letter to KRA that you need to change your fiscal Memory.
2. Its not a process because you write and then get a stamp the same day of presentation.
3. Once you have all the documents then bring your machine to our main workshop in Nairobi, Moi Avenue , Rahimutulla Trust Building Opposite Bazaar Plaza.
When I put the machine on it beeps and displays P End 1. Why?
Insert a thermal roll paper.
Means you need to add a new paper roll.
Sorr, Come Up again
How to change the VAT rate to 14% on etr machine mercury 130w
Please contact us on 0725872744 or 0790516038 for assistance
How do I change to english?
Press sh and 9
Hi how to change VAT from 16 – 14%?
john.kabare65@gmail.com
we will guiding over the phone on how to set the new VAT rates ,kindly give us a call and we will guide you accordingly,
Please check our blog for more https://dejavutechkenya.com/how-to-change-vat-rate-on-etr-machine/
Hi, how do I change VAT from 16 -14%?
nimcyluteshi@gmail.com
we will guiding over the phone on how to set the new VAT rates ,kindly give us a call and we will guide you accordingly,
How to change the VAT to 14%.
Waihurakelvin@gmail.com
Good afternoon, how will I change the Vat from 16% to 14%?
gidchir@gmail.com.
alfaxsconsulting@gmail.com
How to change the VAT to 14%.
darshan.dx.patel@gmail.com